Cloud Inventory® Documentation

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Connect to the ScanWorkX Server

This license program can be run on any Windows PC that can make a network connection to the ScanWorkX server.

Open the the ScanWorkX Client License Tool.

Expected Result
The application opens with the Step One: Generate Request tab open. The ScanWorkX Server and ScanWorkX Port fields indicate the connections to the ScanWorkX server. The ScanWorkX Server field can contain a name or an IP address. The Port is always 20001.
Verify the server address.

Step Information
Select Load Applications.

Expected Result
A dialog opens that, once completed, connects ScanWorkX Service to the Dynamics AX ERP. The Server and Port fields auto-complete.
Select the AX Version.
Expected Result
- Choose 2009/2012 for Axapta 3.
- Choose 365 for Dynamics 365.
Select Connect.
Expected Result
This opens a TCP/IP connection to the ScanWorkX Server.
Troubleshooting a failed connection:
- Check that the Server value is correct.
- Ensure the ScanWorkX service is running.
- Test the network path from the licensing PC to the ScanWorkX Server.
Once the connection is established, the connection string will populate in the Instance field.
Expected Result
- For AX version 2009/2012, the value will be in the format axinstance@axservername:port. The axinstance or port values might be missing, but the axservername value is mandatory.
- For AX Version is 365, the value will be Dynamics 365 Azure. Do not change this value.
Select Logon to complete the connection to the ScanWorkX Server.

Troubleshooting a failed connection:
- Check that the AX Version selection is correct.
- Ensure the Instance value was not modified.
- Ensure the existing ScanWorkX License has not expired or been corrupted. If this is the case, see Temporarily Reset a ScanWorkX License for instructions.

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