Loading errors
Loading errors occur when Mobile Client detects an error while loading the app into memory.
Many loading errors can be corrected by changing the app in Application Studio, re-publishing the app, synchronizing the app on the mobile device and retrying it. If an error occurs and you are not able to correct it, make sure you write down the error before calling the Customer Success Center.
Example 1
The following example of a loading error includes a timestamp, a description of the error, the type and location of the error, and additional information about the error.
Error message
4/28/2017 09:53:19 Loading application [MSC_AD+PromoDev+ERPTest+2.0device] Loading item F_1 Minimum length cannot be greater than maximum length.
Date and time the error occurred.
4/28/2017 09:53:19
Error description
Loading application [MSC_AD+PromoDev+ERPTest+2.0device]
Type of error and where error occurred
Loading item F_1
Additional information
Minimum length cannot be greater than maximum length.
Example 2
The following is an example of a loading error message, and its corresponding error log.
Error message
Validating application [DEB_IS] InputField 'F_1': No input method specified.
Error log
Mobile Client error log 2018-10-15 16:13:50 Device name: TN7F000008 Validating application [DEB_IS] InputField 'F_1': No input method specified.
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