Configure company-level label printing settings
To print labels using Direct for NetSuite apps, several settings must be configured at the company level for your Direct for NetSuite solution.
Prerequisite: Configure EPP printers
To configure label printing for the Direct for NetSuite solution, complete the following steps in NetSuite.
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Go to Direct > Configurations > Direct Configurations and open the desired configuration record.
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On the Configurations page, select Edit.Step Information
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For Default Printer, specify the exact EPP name of the desired printer.
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Optional. To configure a default label to use in shipping transactions, for Default EPP Shipping Label, enter the exact EPP name of the desired shipping label.Expected ResultResult: This shipping label is printed in the following scenarios.
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During a shipping transaction in a Direct app that supports printing, this label is printed. However, this only occurs if no customer-specific shipping label is identified in the DSI Customer Label setting configured on the customer record.
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When printing using a printer that has the Direct EPP Label Type field set to Shipping, this label alone is printed.
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When printing using a printer that has the Direct EPP Label Type field set to Combineshipandpack, this label is combined and printed with the label specified in the Default EPP Packing Slip field.
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When printing using a printer that has the Direct EPP Label Type field set to Shipandpack, this label is printed in addition to the label specified in the Default EPP Packing Slip field.
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Optional. To configure a default label to use in packing transactions, for Default EPP Packing Slip, enter the exact EPP name of the desired packing label.Expected ResultResult: This packing label is printed in the following scenarios.
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When printing using a printer that has the Direct EPP Label Type field set to Packing, this label alone is printed.
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When printing using a printer that has the Direct EPP Label Type field set to Combineshipandpack, this label is combined and printed with the label specified in the Default EPP Shipping Label field.
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When printing using a printer that has the Direct EPP Label Type field set to Shipandpack, this label is printed in addition to the label specified in the Default EPP Shipping Label field.
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Optional. To configure a default label to use in receipt transactions, for Receipt Item Label for Lot Controlled Items and Receipt Item Label for Non-Lot Controlled Items, select the desired receipt label.Step InformationNote:Configuration for receipt transaction label printing requires the EPP Connector bundle for NetSuite and its associated features. For more information, refer to Install and configure the EPP Connector bundle and Create a custom label record in NetSuite. To configure receipt label printing with Direct for NetSuite, we recommend contacting the Cloud Inventory® implementation team.
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Select Save.
Postrequisite: Configure app-specific printing behavior.
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