Grant the DSI Direct roles access to all subsidiaries
After installing the Direct bundle, you must grant all active DSI user roles access to all subsidiaries in your NetSuite instance. If the role has view-only access to one or more subsidiaries in the NetSuite instance, then app transactions may not complete successfully.
Prerequisite: Install the bundle in NetSuite.
To grant Direct roles access to all subsidiaries, complete the following steps in NetSuite.
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Go to Setup > Users/Roles > Manage Roles and next to the desired role in the list, such as DSI_MobileClient_User, select Edit.Step Information
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For Subsidiaries, select every available subsidiary in the list.Step InformationNote:If you do not want to grant the user role access to every subsidiary for security reasons, you have the option to select as many subsidiaries as possible and then enable the Do not restrict employee fields check box on the role record in NetSuite.
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Select Save.
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