Use Device Loader
About Device Loader
Device Loader is a wizard that lets you configure and load a device that needs to run Mobile Client as part of your Mobile Enterprise Platform solution.
From a computer running Platform Manager, you can download and install Device Loader. Device Loader will walk you through the selection of the device manufacturer, communication settings, device identification properties, device license type, and loading of Mobile Client onto the device.
Alternatively, you can use Mobile Device Management (MDM) software in place of Device Loader to further provision your mobile client devices. For example, with an MDM, you can provision security certificates to devices, which is required for some Mobile Enterprise Platform functionality.
Setup a device using Device Loader
To setup a device to run Mobile Client, you must download Device Loader, specify settings in the Device Loader wizard, and then verify the setup.
Prerequisites:
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If using Device Loader to configure a mobile device, the computer to which you want to download Device Loader must have Windows Mobile Device Center software installed and have the ability to run Platform Manager. Additionally, you must connect the mobile device to the computer.
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If using Device Loader to configure a laptop or desktop computer, the computer must have the ability to run Platform Manager.
For each device that needs to run Mobile Client for Windows Mobile, complete the following setup procedure.
Download and install Device Loader
You must download and install Device Loader to a computer. Then you can run Device Loader to install Mobile Client on the same computer, or use it to install Mobile Client on a mobile device.
Prerequisites:
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If using Device Loader to configure a mobile device, the computer to which you want to download Device Loader must have Windows Mobile Device Center software installed and have the ability to run Mobile Enterprise Platform. Additionally, you must connect the mobile device to the computer.
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If using Device Loader to configure a laptop or desktop computer, the computer must have the ability to run Mobile Enterprise Platform.
To download Device Loader to a device, complete the following steps in Platform Manager.
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Go to Monitor > Devices.
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Select Download Device Loader.
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Complete one of the following actions.
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Select Run. (Select Run twice if a security warning appears.)
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Select Save File. Then double-click DSIDeviceLoaderSetup.exe in the Downloads dialog box. Verify that you want to install the program.
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In the Installation Folder dialog box, select Continue.
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Select Yes.
Result: The Device Loader wizard opens.
Postrequisite: Choose a device manufacturer.
Choose a device manufacturer
You must enable the device manufacturer for the device being loaded. Upon choosing a device manufacturer, a list of available devices is enabled in the Model drop-down list.
Prerequisite: Download and install Device Loader.
To choose a device manufacturer, complete the following steps in Device Loader.
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From the Device Loader Introduction page, select Next.
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From the Manufacturer drop-down menu, select the device manufacturer for the device being loaded.
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From the Model drop-down menu, select the applicable device model.Step InformationResult: An image of the device appears on the left side of the window for verification purposes.
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Select Next to continue.
Postrequisite:Define Communication Settings for the device.
Define communication settings
You can define the Host Address and Port for a device on the Communication Settings page.
To define communication settings for a device, complete the following steps on the device.
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In the Device Loader Communication Settings pane, for Host Address, enter the IP address or DNS of the server with which the device communicates.
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For Port, enter the port ID of the server with which the device communicates.
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Select Next to continue.
Postrequisite: Define device identification properties
Define device identification properties
You can define device identification properties for ID, timeouts, tethered scanning, and screen size.
To define device identification properties, complete the following steps on the device.
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In the General Properties panel, for Device ID, enter a unique name for the device that contains any combination of up to 10 characters.Step InformationNote:Manually assigning the same ID to more than one device can result in duplicate or missing transactions. An acceptable device ID appears in this field by default.
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In the Device Timeouts panel, for Communications time-out, enter the maximum number of seconds that can elapse before an error is returned when attempting to establish communication between the device and its server.
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If the device relies on a tethered scanner, in the Scanning panel, for Tethered scanner port, enter the serial port that is enabled on the device or device dock.Step InformationNote:Options include None, COM1, or COM2 and are device specific. This setting is typically used for a vehicle mount device with a tether installed on a forklift.
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In the Primary Screen Size panel, for Dimensions, enter the size, as number of columns and rows, of the screen.
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Select Next to continue.
Postrequisite: Specify installation folder and license type on the device.
Specify installation folder and license type
On the device, you can specify the installation folder and license type for Mobile Client.
To specify the installation folder and license type, complete the following steps on the device.
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Optional. For Installation folder, specify the folder on the device in which Mobile Client will be installed.Step InformationNote:Typically the default path for the installation folder is preferable, however, the path can be changed if desired.
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Optional. If the device supports recovering after a cold boot, you can enable Recover after cold boot.
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For Device license type, specify the type of license for the device, such as Full Access Device. Choose a license type that is available within system license constraints.
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Select Next to continue.
Postrequisite: Specify whether to remove old files from the device.
Specify whether to remove old files
You can specify if previous Mobile Client files are to be removed from the device.
To specify whether to remove old files, complete the following steps in Device Loader.
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For Remove old files, complete one of the following actions in Device Loader.
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To remove previously installed Mobile Client program files prior to reloading the device, enable Remove old files.
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To install the new program files and leave any files created by the previous installation (such as output files or tables), do not enable Remove old files.Note:Leaving previously installed files can expedite the loading process if reloading the device for any reason other than a program upgrade. For example, to make changes to the device configuration.
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Select Next. One of the following results occurs.Expected ResultResult:
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If Remove old files was selected, Device Loader removes all Mobile Client program files from the device and performs a clean installation.
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If Remove old files was not selected, Device Loader loads only files that are different from those previously installed. This option can speed loading.
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Postrequisite: Complete device setup
Complete device setup
Setup on individual devices is critical. The device must be in a location and state in which it can connect to the Mobile Enterprise Platform server.
To complete setup on a device, complete the following steps on the device.
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Launch Mobile Client.
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On the Mobile Client logon window, enter the Login ID and password.
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Select OK.
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Verify that all expected apps are listed for the user.
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From the Configuration menu, select Synchronize applications.Step InformationNote:This step ensures the device is updated with the available apps, and that any apps that are no longer on the server are removed.
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To replicate the local database, select Local DB and verify that Force full database replication is enabled.
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Select OK.
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