Cloud Inventory® Documentation

About Notification Workbench

Notification Workbench enables you to view mobile notifications.

An app developer can include elements that create notification messages on the Mobile Enterprise Platform Application Server and send notifications to a smartphone platform, or to manage the state of the notification message. These notifications display in the device notification center on the mobile device.

Notifications display with information such as the sender, recipient, subject, priority, time created, and time read. Notifications can be resent from Notification Workbench if desired.

View details about a mobile notification

You can view details about a mobile notification in Notification Workbench.

To view details about a mobile notification, complete the following steps in Platform Manager.

Go to Monitor > Notification Workbench.
Optional. To update the number of records displayed, for Records per page, select a number. By default, the records displayed per page is set to 10.
Optional. To filter the list, enter text and select Filter. Filter settings are retained until you select Clear.
Hover in the column to the left of the notification you want additional information about and, from the menu, select View.

Result: The notification will display in a detail box with the Application, Text, and Parameters, as applicable.

Resend a mobile notification

You can resend a mobile notification in Notification Workbench.

To resend a mobile notification, complete the following steps in Platform Manager.

Go to Monitor > Notification Workbench.
Optional. To update the number of records displayed, for Records per page, select a number. By default, the records displayed per page is set to 10.
Optional. To filter the list, enter text and select Filter. Filter settings are retained until you select Clear.
Hover in the column to the left of the notification you want to resend and, in the menu, select Resend.

Delete a mobile notification

You can delete a mobile notification in Notification Workbench.

To delete a mobile notification, complete the following steps in Platform Manager.

Go to Monitor > Notification Workbench.
Optional. To update the number of records displayed, for Records per page, select a number. By default, the records displayed per page is set to 10.
Optional. To filter the list, enter text and select Filter. Filter settings are retained until you select Clear.
Hover in the column to the left of the notification you want to delete and, from the menu, select Delete.

Notification Workbench details

The following table outlines the details you can view for each notification record that displays in Notification Workbench.

Recipient

Specifies the recipient of the notification.

Sender

Specifies the sender of the notification.

Subject

Specifies the subject of the notification.

Application

Specifies the app (if applicable) that is referenced by the notification.

Time created

Specifies the time that the notification was created.

Time read

Specifies the time that the notification was read on the mobile device.

Priority

Specifies the priority that was given to the notification to draw attention to it in the Mobile Client user's device.

View

View the details of the notification. The notification will display in a Detail box with the Application, Text, and Parameters, as applicable.

Resend

Resend the notification to the recipient.

Delete

Delete the notification.