Licensing
About licensing
Licensing page provides a method for reviewing and updating the software license.
The software license is controlled by a single license key, which contains a list of all the authorized components, their quantities, usage, and expiration dates.
Licensing Agent retrieves the license key from a web service hosted at Advanced Inventory. Licensing Agent should be scheduled to run periodically so that any changes to authorized components can be applied to the system. Except for the schedule, there are no configurable options for this agent.
The license ID includes the customer ID. The customer ID should be listed on the Licensing page. The license ID appears in the upper left corner of the Licensing page, but is not editable.
Licenses consist of the following categories.
Master
Primary module or add-on module
Agents
Agent components
Seats
Client connections. Some seat licenses include an active connection concurrency limit. Seat licenses can be a mix of user and device licenses (mixed mode), user licenses only, or device licenses only. Seat licensing refers to the number of client connections that are allowed to connect to a particular component. Refer to About user and device licensing for more information.
Connectors
Enterprise system interfaces or RFID portals. Connector licenses do not contain a specific quantity or expiration date. If a connector license exists then the system can use the connector as needed.
Limited Application
License restricting assigned mobile users to running one specified app. A user assigned to a limited role can run only the specified app. Users can be assigned to more than one limited role, but each limited role allow access to only one app. The specified app is assigned to the limited role in Licensing and the role will then be listed on the Roles page as a Role Type of LimitedRole.
Insights
Licenses providing the ability to perform administrator tasks, edit, and view Insights and Platform Metrics.
Mobile
Mobile extended options
Mobile Enterprise Platform Application Development
Ability to create and edit apps and app items such as subapps, includes, and mobile client tables in Application Studio. A scenario exists in which there could be a Mobile Enterprise Platform development instance and also a production instance. App development could be licensed for the development instance but not for the production instance, so that users of the production instance would not be able to create and edit apps or other app items.
Forms Development
Ability to create user interfaces comprised of forms for mobile apps. Forms are created in the Form Editor in Application Studio.
Device Local Databases (Device DB Tables)
Database table definitions for local database tables used on devices. These cannot be used in apps that run on Mobile Client Web.
If printing licenses expire they become inoperable. In printer licensing, each license represents a printer definition. Once a printer is defined for every available seat, no additional printers can be added. Printing Agent possesses an individual license.
About user and device licensing
Licensing is available for users and devices. Each time a new device connects to the Advanced Inventory application server, an administrator must assign the device a license.
User Licensing
User licenses are selected on the Advanced Inventory Platform Manager Users page in the Monitor module. Choices must conform to the numbers of each user license type specified in the system license.
The following user license types are available.
Full Access User license
User can log on to any device and run any app with no restrictions, except for any system license restrictions or the user's role restrictions. This kind of user license is required to log on to Mobile Client using Telnet with a controller, or Mobile Client server via terminal server. This user can also run apps in Mobile Client for HTML5. There is no limit to the number of users of this type that can be connected concurrently, within the system license restrictions.
Traditional User license
Applicable to systems that have a license for Mobile features (forms and device local database), but these users are restricted from using any apps that include those mobile features. These users also can run apps in Mobile Client for HTML5 and Mobile Client for Telnet. (This user type has no meaning for systems that are not licensed for Mobile features.)
Limited Role User
License restricting assigned mobile users to running one specified app. A user assigned to a limited role can run only the specified app. Users can be assigned to more than one limited role, but each limited role allow access to only one app. The specified app is assigned to the limited role in Licensing and the role will then be listed on the Roles page as a Role Type of LimitedRole.
Insights
Roles for insights administrator (INSIGHTSADMIN), editor (INSIGHTSEDITOR), and user (INSIGHTSFULLUSER) require The INSIGHTSFULLUSER license to work with insights and platform metrics in the Mobile Enterprise Platform. Users assigned to either of these roles can view Insights dashboards in the MEP portal. Mobile Client users assigned to either of these roles, and with a custom role giving them access to an app that references the dashboard.
Web Full Access User license
Users of this type can log on to Mobile Client Web and run any apps that the system license and their role restrictions allow (and that Mobile Client Web can run). These users cannot use Mobile Client Telnet. Users with this license type are tracked to determine how many active connections currently exist. The license concurrency count can be viewed on the Communication Agent Summary Information page in System Monitor. Only the number of Web Full Access users that are specified by the system license can be connected concurrently.
Web Inquiry User license
Users of this type can log on to Mobile Client Web and run any apps that the system license and their role restrictions allow, but not including apps that perform SQL queries, Outputs, Downloads, and API calls. These users cannot use Mobile Client Telnet. Users with this license type are tracked to determine how many active connections currently exist. The license concurrency count can be viewed on the Communication Agent Summary Information page in System Monitor. Only the number of Web Inquiry users that are specified by the system license can be connected concurrently.
None
Users of this type are Advanced Inventory Platform Manager users (not Mobile Client users). They are unlimited and do not count against the number of users specified by your system license. There is no limit to the number of concurrent active connections for Platform Manager users.
Mobile Client Device Licensing
On the Mobile Enterprise Platform Devices page in the Monitor module, the device license type can be selected. Choices must conform to the numbers of each type specified by the system license.
If the license specifies only user licenses (no device licenses), the option to specify a device type on the Devices page is disabled.
The following types of device licenses are available.
Full Access Device license
Any user can log on to a device with this type of license and run any app with no restrictions, except for any system license restrictions or the user's role restrictions.
Accessing Mobile Client for HTML5 with multiple browser sessions can consume multiple Full Access Device licenses, even when using a single device.
Casually Connected Device license
The same as Full Access Device, except devices with this license type are tracked to determine how many active connections currently exist to all Communication Agents in the Mobile Enterprise Platform installation. The license concurrency count can be viewed on the Communication Agent Summary Information page in System Monitor. Only the number of Casually Connected devices that are specified by the system license can be connected concurrently.
None
This option for devices merely registers a device within Mobile Enterprise Platform. Devices with this designation can be used later when more licenses are purchased or available. This device cannot be used to run any type of Mobile Client (unless a licensed user logs in).
When user or device licenses expire, they are disabled the most recently added are disabled first. Once disabled, they can only be re-enabled when an adequate number of license seats become available again or more are purchased.
If there are multiple servers, the server that is the license owner contacts Advanced Inventory to update license information. If the Licensing Agent on any other server is scheduled to start, the schedule is aborted. The Servers page indicates which server is the license owner. The other servers are known as license users. The license owner validates the license daily through Manager, not through the Licensing Agent. The license users request the license file from the license owner daily. A license user's license file expires if it cannot update its file for five consecutive days. If the server that is the license owner goes down, there are the following options:
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Get the server that is the license owner back into operation within five days.
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Change the license owner to a different server on the Servers page in Admin. This requires contacting Advanced Inventory to re-license.
Review and update licenses
The Licensing page provides a method for quickly reviewing existing licenses. It is possible to update licenses, for example, to review the status of licenses for various components.
To review and update licenses, complete the following steps in Platform Manager.
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Go to Admin > Licensing.
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The Licensing page displays the following details about licensed components.
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Description: Provides the description of the license.
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Licensed: Provides the quantity of licenses for the component.
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Used: Provides the quantity of licenses that are currently being consumed.
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Expires: Provides the expiration date of the license.
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To update licenses, select the Update License button.Expected ResultResult: When Update License is selected, the License Agent launches. The License Agent connects to the Advanced Inventory hosted license server and requests the current license information for the requesting client. A message appears stating that licenses will be refreshed as soon as the License Agent completes its update.
Manually enter a license key
A license key can be obtained manually. This option ensures that there is a way to license the software, regardless of the state of connectivity.
To enter a license key manually, complete the following steps in Platform Manager.
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Go to Admin > Licensing.
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Select the Enter License Key button.
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The Enter License Key page appears displaying an encrypted key of license information.
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Send this key to Advanced Inventory via email. Advanced Inventory sends back an encrypted license key containing all purchased options.
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When you receive the encrypted license key from Advanced Inventory, go to Admin > Licensing and select the Enter License Key button.
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Type, or cut and paste the Advanced Inventory supplied key into the Enter License Key input text box.
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Select Submit to apply the key to the current system.Step InformationNote:The Enter License Key page also appears if the CORE license key is expired. The user is unable to proceed past this input page until a valid key has been applied.
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