Customer Order Deliver User Guide
About Customer Order Deliver
The Customer Order Deliver app allows you to deliver parts for a Customer Order.
This app displays all Customer Orders that contain order lines with a status of "Picked". You can use the app to mark all parts that have been picked for that order as delivered. The parts are then removed from your inventory. You can run this app multiple times for the same Customer Order as additional parts are picked for the order.
This app only displays data for Customer Orders recorded in your IFS instance. Before you run the Customer Order Deliver app, your IFS instance must contain a Customer Order with picked or partially picked order lines. The lines must not be attached to a shipment.
Deliver parts for a Customer Order
The Customer Order Deliver app allows you to report delivery for a part in a Customer Order. The app marks each picked part as delivered, and removes it from your IFS inventory. You can exit the app at any time by pressing F3.
Prerequisites: Required IFS settings for Customer Order Deliver.
To deliver parts for a Customer Order, complete the following steps in the app.
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On the Customer Order Deliver screen, double-click the order you want to deliver.Step InformationNote:
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You can enter or scan an order number, and then press Enter to filter the list.
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On Mobile Client for PC, you must right-click the order and then select Act upon selected row.
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Select Yes to confirm delivery.
Result: The app displays the message "Transaction successful". For information about IFS settings modified by the transaction, refer to Updated Customer Order Deliver settings in IFS.
Updated Customer Order Deliver settings in IFS
The Customer Order Deliver app allows you to issue an inventory part to an IFS Shop Order from a pick list. Every transaction modifies specific data records in IFS.
Customer Order
After you submit the transaction, the Customer Order status is updated to "Partially Delivered" if any order lines are remaining to be picked, or "Delivered" if all parts have been picked and delivered. You can verify this setting on the Customer Order page.
The transaction also updates the following settings on the Order Lines tab on the Customer Order page.
Status
The status of the order line. The status is updated to "Partially Delivered" if any parts are remaining to be picked, or "Delivered" if all parts have been picked and delivered.
Delivered Qty
The quantity of the part that has been delivered.
Reserved Qty
The reserved quantity is updated to match the picked quantity.
Picked Qty
The quantity of the part that has been picked. The transaction sets this number to 0.
Picked Qty/Sales UoM
The quantity of the part that has been picked, using the sales unit of measure. The transaction sets this number to 0.
Delivered Qty/Sales UoM
The quantity of the part that has been delivered, using the sales unit of measure.
Inventory Part
After a part is picked, the following updated setting can be verified on the Quantity per Location Details page.
On Hand Qty
The on hand quantity for the part decreases by the amount that was delivered.
Inventory Transaction History
The app updates the inventory transaction history in IFS with a new line for each transaction. The following unique settings are added for each transaction. You can verify these settings on the Inventory Transaction History per Part page.
Created
The date on which the transaction took place.
Creation Time
The time at which the transaction took place.
Transaction Code
The transaction displays "OESHIP".
Transaction Description
The transaction displays "Ship Inventory Parts".
Inventory Location
Displays the location in which the transaction took place.
Warehouse
Displays the warehouse in which the transaction took place.
Quantity
The transaction displays the quantity that was delivered.
Source Ref Type
The transaction displays "Customer Order".
Source Ref 1
The transaction displays the number of the Customer Order for which the part was picked.
Source Ref 2
The transaction displays the number of the Customer Order release for which the part was picked.
Source Ref 3
The transaction displays the number of the Customer Order sequence for which the part was picked.
Order Ref 5
The transaction displays the delivery number for the Customer Order.
By
The user who ran the transaction.
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