Subscriptions

About subscribing to alerts

You can set up users, or groups of users, to receive email alerts if specific events occur on a printer or group of printers. Alerts also trigger for low media and critical media.

Printer groups and printers are selected for which to receive alerts, and user groups and users are selected to receive the alerts that are set up.

Add a subscription

You can add alerts for users or groups of users on the Subscribe to Alerts window. An email will be sent to those users when specific events occur on a printer or group of printers.

To add a subscription, complete the following steps.

From the application header, select Admin > Subscribe to Alerts.
In the Subscribe to Alerts window, select Add.
Under Name, enter a unique name for the subscription.
Under Printers and Groups, select the Printer Groups and Printers for which to receive alerts.

Step Information

Note: You must select at least one printer or printer group.
Under Users and Groups, select the User Groups and Users that will receive alerts.

Step Information

Note: You must select at least one user or user group.
Optional. To filter the Printers and Groups tree, under Display Printers, select one of the following options.
- To display all items, choose All.
- To display the items that are selected, choose Selected.
- To display the items that are not selected, choose Unselected.
Optional. To filter the Users and Groups tree, under Display Users, select one of the following options.
- To display all items, choose All.
- To display the items that are selected, choose Selected.
- To display the items that are not selected, choose Unselected.
Select Save.

Edit a subscription

The Subscribe to Alerts screen is used to set up users, or groups of users, to receive email alerts if specific events occur on a printer or group of printers. These subscriptions can be edited.

To edit a subscription, complete the following steps.

From the application header, select Admin > Subscribe to Alerts.
Select the subscription from the list.
Select Edit.
Optional. Under Name, enter a new name.
Optional. Under Printers and Groups, select the Printer Groups and Printers for which to receive alerts.

Step Information

Note: At least one printer or printer group must be selected.
Optional. Under Users and Groups, select the User Groups and Users that will receive alerts.

Step Information

Note: At least one user or user group must be selected.
Optional. To filter the Printers and Groups tree, under Display Printers, select one of the following options.
- To display all items, choose All.
- To display the items that are selected, choose Selected.
- To display the items that are not selected, choose Unselected.
Optional. To filter the Users and Groups tree, under Display Users, select one of the following options.
- To display all items, choose All.
- To display the items that are selected, choose Selected.
- To display the items that are not selected, choose Unselected.
Select Save.

Copy a subscription

You can copy alert subscriptions in the Subscribe to Alerts window.

To copy a subscription, complete the following steps.

From the application header, select Admin > Subscribe to Alerts.
On the Subscribe to Alerts page, select the subscription you need to copy from the list.
Select Copy.
Under Name, enter a new name for the subscription.
Select Save.

Delete a subscription

You can delete subscriptions in the Subscribe to Alerts window.

To delete a subscription, complete the following steps.

From the application header, select Admin > Subscribe to Alerts.
Select the subscription from the list.
Select Delete.
In the Confirm Delete window, select Yes.

Alert subscription settings

You can edit the following alert subscription settings in the Subscribe to Alerts window.

Name

The unique name for the subscription.

Printers and Groups

The printer groups and printers for which to receive alerts. You must select at least one printer group or printer.

Users and Groups

The user groups and users that will receive alerts. You must select at least one user group or user.

Display Printers

The filters for printers and groups. You can use these filters to display all printers, selected printers, or unselected printers.

Default: All

Display Users

The filters for users. You can use these filters to display all users, selected users, or unselected users.